Below FAQ are some common concerns of our customers.
If you have other questions, please just send them to email@example.com.
If you have an issue or question that requires immediate assistance, telephone us on 01400 231523.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Frequently Asked Questions
At present we do not offer delivery outside of England, Scotland and Wales.
Standard delivery is free on art prints and original art orders in Great Britain.
If you require a special or fast delivery please contact us.
Yes. We despatch all our UK orders via Royal Mail's signed for service and you will be able to track your parcel's progress.
If you have chosen to have your order despatched via standard UK delivery, please allow up to 7 working days for your order to arrive. If it is already after 7 working days, we recommend that you first contact your local sorting office to check if they are holding it for you. If they do not have your parcel, please call us on 01400 231523 and we will be happy to investigate this for you.
We hope that you love our products as much as we do, but if for any reason you are unhappy with any item purchased through our website, then please call us on 01400 231523 within 14 days of receiving your order and we will be happy to arrange a refund or exchange.
Please call us on 01400 231523 or email firstname.lastname@example.org and we will be happy to assist you further.
You have the statutory right to cancel your order, but no later than 14 working days after the day after you receive the product. Please be aware that orders are processed on the same day, as soon as payment is made. For more information, please call us on 01400 231523 or email email@example.com with your name, address and order reference number.