FAQ
Frequently Asked Questions
If your question is not answered below, please contact us.When you receive your despatch confirmation, within the body of the email we will include a link to the Royal Mail website, which will then enable you to Track & Trace your parcel. Please be aware that information relating to your order may not be available to view immediately after it leaves us – if this is the case, please try again a little later.
You have the statutory right to cancel your order, but no later than 14 working days after the day after you receive the product. Please be aware that orders are processed on the same day, as soon as payment is made. For more information, please call us on +44 (0)1400 231523 or email info@markhuskinson.com with your name, address and order reference number.
You also have the statutory right to withdraw from the order at any time after it has been despatched, but no later than 7 working days after the day you receive the product. For more information, please call us +44 (0)1400 231523 or email info@markhuskinson.com with your name, address and order reference number.
Please note that we will process your request as soon as possible, but it may take up to 7 days.